Technology Upgrade
In July 2024, we are embarking on an exciting transformation with an upgrade of our technology system. This upgrade will enhance your banking experience and provide expanded options to manage your accounts.
We strive to provide the personal service that only a community bank can offer and are committed to making this upgrade as seamless as possible for our customers.
Online Banking Quick Start Guide
Access to our new and improved Online and Mobile Banking will be available on Monday, July 22.
Getting set up with our new Online and Mobile Banking is easy! Download our Online Banking Quick Start Guide.
Videos
On July 22, 2024, we will launch our new Online and Mobile Banking platforms. This video shares some of the highlights for these updated products:
Check out this video for information about logging in the for the first time with our new Online Banking!
Forget your Online Banking Username and/or Password? Watch this video for steps to take to reset your account.
Technology Guides
Download a copy of our Technology Upgrade Guide that was mailed to our customers on June 20.
Download a copy of our Business Banking Technology Upgrade Guide that was also mailed to business customers.
FAQs
Find answers to some of the common questions about this upgrade in our Technology Upgrade FAQs.
Updated Terms & Conditions for all Deposit Accounts
Download our Updated Terms & Conditions for all Deposit Accounts, Updated Overdraft Privilege Policy, Updated Fee Schedule (with changes in Bold) and Privacy Notice.
QuickBooks and Mint Users
Our Technology Upgrade will require that you make changes to your QuickBooks software. Please take action to ensure a smooth transition.
Conversion instructions are available below.
The conversion instructions reference two Action Dates. Please use the dates provided below:
1st Action Date: Thursday, July 18, 2024
A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date since transaction history might not be available after the upgrade.
2nd Action Date: Monday, July 22, 2024
This is the action date for the remaining steps on the conversion instructions. You will complete the deactivate/reactivate of your online banking connection to ensure that you get your current QuickBooks accounts set up with the new connection.
Conversion Instructions
QuickBooks Desktop – click HERE
QuickBooks Online – click HERE
Mint – click HERE
Intuit aggregation services may be interrupted for up to 3-5 business days. Users are encouraged to download a QBO file during this outage. The following services may not work during the outage:
· QuickBooks Online Express Web Connect
· Mint
Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.
If you have any questions, please contact us at 402-434-3422.