Want to learn more? Have questions for us? We're here to help with information and answers!
Our Customer Contact Center is available Monday-Friday, 8:00am-6:00pm and Saturdays, 8:00am-12:00pm
We can also be reached via Online Chat Monday-Friday, 9:00am-5:00pm. Click here to start a live chat with a customer service representative.
To report a lost or stolen ATM/Debit Card after hours: 402.853.7232
Please send ALL mail to:
West Gate Bank
P.O. Box 82603
Lincoln, NE 68501-2603
For account verifications, please send email to accountverifications at westgate dot bank or fax them to 402.242.0267.
Messages sent via E-mail are not secure. We recommend that you not send us confidential information such as Social Security or account numbers via E-mail. If you make an inquiry via E-mail and our response contains confidential information, we will give you our response via the U.S. Postal Service or secure email.