Simply go to the Online Banking login on the home page, click Not yet enrolled? Enroll Now, and follow the instructions. You will need your account number, and your full Social Security Number, and a PIN.
If you forget your password go to westgate.bank and click on “forgot password” and follow the on-screen instructions.
There is no fee for Online Banking. It's FREE for all West Gate Bank® customers.
To access Online Bill Pay, simply log onto Online Banking, click Bill Pay, and follow the instructions. Once you set up your bill payments, you can point and click, and let West Gate Bank do the rest!
Log onto Online Banking and click on the Profile tab. Scroll down to "Electronic Statements” and click on the edit icon.
Once you are logged into Online Banking, you can find the monthly statements by clicking on the Accounts tab. Then using the drop down feature XXXXXX1234 ?, you select the appropriate account. Once you have selected the account, click on the Documents tab.
Yes. If you download our West Gate Bank® Mobile Banking app, you can click Not yet enrolled? Enroll Now and follow the instructions.
Your balance will be up to date when you log in, showing transactions on mobile with the word "pending" before pending transactions while everything else is posted, on Online it will show all transactions as either Scheduled, Pending or Posted. This balance will not reflect checks that have been written but not cashed by the person or entity it was written to.
These are debit cards attached to your existing accounts. The balance is there to show the daily limit you have available through an ATM.
Enhanced Online Security is our log in authentication system for Online Banking. It utilizes multiple layers of security to ensure that your accounts and information remain secure. Enhanced Online Security protects you from fraud and identity theft by preventing unauthorized access to your accounts.
The system uses multiple layers of security ensuring unauthorized users cannot gain access to your accounts. We do this by verifying three important criteria:
- Your Log In Credentials - Access ID and Password must match with our system records or access is refused.
- Your Device - We check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to answer a Security Challenge question to ensure your identity.
- Your Location - If access is being requested from an unusual geographic location, we may ask you to answer one of your Challenge questions before giving you access.
When you are logging in, our Extended Validation Certificate will display as a "green bar" in your browser address bar. You can always enter your credentials with the assurance that if your browser address bar is green, your connection is safe. It is a known and trusted way to verify the authenticity of a website.
If your Online Banking information has been compromised, please call 402-434-3456 during business hours (Monday-Friday 8:30 a.m. - 5:00 p.m.; Saturday 8:30 a.m. - noon) and speak with one of our personal bankers.
If after business hours, try to log into Online Banking and change your password ASAP, if you still have access to it. Next, check your Online Bill Pay to verify no fraudulent payments have been issued while the compromise was in effect. You may want to also change your security questions to avoid another breach. You will still want to contact us once we are open during business hours to verify your account is secure.
You may benefit from a conversation with our Business Banking Solutions team. You can contact them via email at bizsolutions at westgate dot bank.