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Education Center

Identity Theft

Identity Theft is the Fastest Growing Crime in the United States

We strive to protect your identity as a customer of West Gate Bank® by embracing a strict privacy policy, confidentiality policy, and code of ethics.

If you suspect that you are a victim of identity theft, follow these steps:
  1. Contact West Gate Bank at 402-434-3456 immediately. After hours, please call 402-853-7232.
  2. Call the three major credit bureaus (Equifax, Experian, Trans Union) and ask for a fraud alert to be put in your file. Also ask them to include a message on your credit report that no new credit should be given without your personal approval.
    • Equifax: 800-525-6285
    • Experian: 800-397-3742
    • Trans Union: 800-680-7289
  3. Contact the security departments of other creditors and financial institutions you have accounts with to let them know your identity may have been compromised and follow their instructions.
  4. You may wish to file a police report.

Want to know more about we handle your personal information? View our Privacy Policy.

For more information about West Gate Bank and keeping your identity safe, call a banker today at 402-434-3456 or stop by one of our locations.

Identity Theft Resource

The Federal Trade Commission released a new resource to help people report and recover from identify theft. Learn more from the site below.

  • English: IdentityTheft.gov
  • Spanish: RobodeIdentidad.gov

Spot a business or offer that sounds like an illegal scheme or fraud? Check out the Better Business Bureau's Scam Tracker

Mobile Banking Security Tips

  • Password protect your mobile device and lock it when it is not in use
  • Do not use your Social Security number as a username or password and change your passwords regularly
  • Passwords should be a combination of letters, numbers and special characters (i.e. @, !, $)
  • Protect your passwords - do not write them down or share them with anyone
  • Don't open messages from unknown senders or click links sent via text or email as they may direct you to a malicious site
  • Report any banking applications that appear to be malicious to your financial institution right away
  • Avoid using unsecured and public WiFi access

Why .bank?

With the launch of our new site in July 2017, we also made a change to our web site address--now found online at westgate.bank.

Why ".bank"? The .bank web extension is the global platform for growth and innovation in the financial services industry. When visitors see a .bank domain they can rest assured that they are at a legitimate bank website. Since its launch in 2014, banks from around the world have moved their online presence to .bank. In fact, more than 40% of banks in the United States have registered .bank domain names.

All .bank domain names must meet robust security technologies and practices. Only verified members of the global banking community are approved. Moving to a .bank domain provides a strong for mitigating exposure to cyber threats and supporting robust security technologies and practices.

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