The West Gate Bank Difference
West Gate Bank is committed to serving you and all of your banking needs. We think being family-owned since we were established 50 years ago in 1968 helps us achieve this goal.
Our Mission Statement provides the foundation:
Integrity. Strength. Trust. West Gate Bank is committed to building a strong foundation to serve our communities and empower customers and employees achieve their dreams.
When you visit any of our seven locations in Lincoln and four in Omaha, our staff will be friendly and knowledgeable. Your service will be prompt and professional. When you call West Gate Bank, a knowledgeable person will answer the phone--not a computer set on a loop.
We also retain the servicing on the home mortgages we originate, so you will not have to suffer through the frequent service problems associated with national mortgage servicing companies.
The WGB Difference is also evident in our culture. Several years ago, our employees put together nine tenets that are in our company DNA and provide the backbone of our commitment. Here is our Code of Excellence:
- I act with integrity and the highest ethical standards at all times.
- I consistently surpass the expectations of our customers and provide excellent service.
- I build strong relationships that create West Gate Bank customers for life.
- I lead by example and will innovate and improve the West Gate Bank experience.
- I own and immediately resolve problems without blame or excuses.
- I create a work environment of teamwork and respect so that the needs of our customers and each other are met.
- I have the opportunity to plan my work and learn, grow and do what I do best every day.
- I regularly give recognition and praise to those who do good work and make it fun to work at West Gate Bank.
- I am proud of my professional appearance, behavior and positive attitude.
West Gate Bank is 100% invested in making your community better. Unlike many other banks, West Gate Bank reinvests 100% of your deposits back into the community which creates a ripple effect through the local economy, which helps all of us prosper.
As a full-service bank, West Gate Bank is large enough to serve all of your banking needs, yet small enough to provide the outstanding personal service that only a community bank can deliver. We look forward to partnering with you to make your dreams come true. At West Gate Bank, our interest is you!