Online & Mobile
Want ultimate on-demand banking convenience? Online and Mobile Banking give you secure access to your accounts as well as a variety of free services that will simplify everyday money matters.
Online Banking
With our free Online Banking service, you can keep track of your balances, deposits, and transactions whenever it is most convenient for you. As an Online Banking user, you have access to our full suite of online services that make managing your money even easier.
- Access your accounts 24 hours a day, 7 days a week from your home, office, or when on-the-go
- Monitor account balances in real-time
- Review transactions and check images
- Transfer funds between accounts
- Pay bills
- Live support* to message us for assistance
Need additional resources for using QuickBooks®? Check out our Resources page.
*Live support available from Monday-Friday, 7:00am-5:00pm and Saturdays, 8:00am-12:00pm CST
- Go to westgate.bank or visit the App Store or Google Play and download the West Gate Bank app.
- Click First time user? Enroll now.
- Follow the on-screen instructions to set up your profile, establish 2FA, and create your username and password.
eStatements
With eStatements, you can securely access your monthly statements online as soon as they are available. Print copies if you choose or simply review records online whenever you need to reference past transactions.
- Receive an email notification from West Gate Bank® the day your statement is available
- Access the last 12 months of statements and check images at anytime through Online Banking
- Download, save and print your statements as you choose
- Log in to Online or Mobile Banking.
- Select "Enroll Now" from the Dashboard or navigating to your desired account and selecting Documents.
- Select which accounts you wish to enroll in eStatements.
- Agree to the Electronic Delivery of Bank Account Statements and Consent Agreement.
Account Alerts
Sign up for Account Alerts to receive free* personalized notifications - via email, text message, or push notifications - when specified checking, savings, and loan account activity occurs. These convenient, customized alerts are an easy way to monitor your account and reduce fraud.
- Customize account alerts
- Receive alerts by email, push notification or text message*
- Monitor transactions, balances and more
- Detect suspicious account activity early to avoid fraud
- Set up alerts for individual accounts by selecting the desired account and choosing Alert Preferences.
- Manage profile security alerts by selecting your profile name, personal settings, and then User Alerts.
a. These alerts are email enabled by default.
*Your cell phone provider may charge additional fees for web access or text messaging.
Mobile Banking
Up-to-date account information is at your fingertips. Securely monitor activity and access account details with your mobile phone by text message, mobile web access, or our mobile app (available for phones and tablets).* With multiple layers of authentication, you'll never have to worry about the wrong people getting your information.
- Check balances
- Pay bills
- Mobile Wallets
- Deposit checks
- Transfer money
- Find ATMs
- Manage lost or stolen cards
- Real-time card transaction notifications
- View reoccurring payments
- Control card limits and travel restrictions
- Track monthly spend and categorize purchases
- Detailed transaction information for easy payment lookup
- In-app live support* to message us for assistance
*Live support available from Monday-Friday, 7:00am-5:00pm and Saturdays, 8:00am-12:00pm
Message and data rates may apply.
*Your mobile device must have an OS that supports application downloads and may require a data service plan.
Mobile Deposit
Save time and deposit money without making an extra trip to the bank. Mobile Deposit is a free feature of our mobile app. Simply choose the account you'd like to deposit your check into, confirm the amount, take a picture of the front and back of the check, and submit.
- Free feature of Mobile Banking app
- Save time
- Safe and secure
- Deposits will show up in your account details once the check clears
- View images of previously deposited checks within the app
- Deposits may take up to 3 business days to be available
- Deposit cutoff time is 6:00pm Monday - Friday. Any business done after 6:00pm Monday - Thursday will be processed the next business day. Any business done after 6:00pm on Friday is processed as Monday's business.
- Endorse the back of your check and write FOR MOBILE DEPOSIT ONLY AT WGB under your signature.
- Verify the deposit is not pending before trying to deposit the check again. Duplicating deposits will result in a $50 per transaction fee.
- Foreign items not accepted
- West Gate Bank has the right to rescind this service at any time
- Access Mobile Deposit by logging into the West Gate Bank app.
- Select Deposit from the dashboard or Deposit Checks from the navigation menu.
- Select which accounts you want to enroll in Mobile Deposit.
a. Mobile Deposit requests are reviewed during regular business hours. You will receive a confirmation message once your request is approved. - Deposit cutoff time is 6:00pm Monday-Friday.
Mobile Wallets
Apple Pay, Google Pay, and Samsung Pay are all available to use with your West Gate Bank Debit Mastercard.
Apple Pay, Google Pay, and Samsung Pay are primarily a feature on your smart phone where you can add your West Gate Bank Debit Mastercard. Once added, you can pay at participating stores right from your phone without having the physical card with you.
Budget Insights
Now there's a smarter way to manage your money!
Build a budget, stay on track and plan for the future with Budget Insights.
It's easier than ever to get insights into your finances with West Gate Bank's Budget Insights. You can build personal budgets, manage your cash flow and set goals for the future--all in one intuitive interface in our digital banking. It's one more way West Gate Bank helps you achieve your financial goals.
Bill Pay
The average American household spends two hours a month paying bills. Gain that time back by using Bill Pay, a free feature of Online Banking. Set up one-time or recurring payments in just a few steps.
It's easy to get started with our online Bill Pay! Learn how to with this online demo.
- Pay virtually anyone - including local businesses, national companies, and even your babysitter
- Set up automatic payments for bills that stay the same each month (like your rent or car loan payment)
- Log in to either Online or Mobile Banking
- Select Bill Pay in the navigation menu.
- Follow the on-screen instructions to establish your Bill Pay profile.
- Newly enabled funding accounts are reviewed and approved during business hours by a West Gate Bank representative.
External Transfers
External Transfers allows you to connect your accounts at other financial institutions to your accounts at West Gate Bank for easy money movement. It's your money - move it when and where you need it.
- Connect multiple accounts from other financial institutions
- Send/Receive funds either on a Standard 3-day schedule or Next day schedule*
- Manage funding needs without writing paper checks or moving cash, all within Online or Mobile Banking
*Some restrictions or fees may apply to transfers.
1. Go to Transfers in the Digital Banking menu
2. Select "Transfer to other institutions by adding an external transfer account."
3. Click "+ Add external account" and enter the Account name, Routing #, Account # and Account type of the external account. Click "Submit"
*West Gate Bank may require updated contact information for this service, if requested please contact 402-434-3456.
