Systems Administrator

10/11/2023

Exempt or Non-exempt, Full-time*

Location:

6003 Old Cheney Rd. Lincoln, NE 68516

Primary Job Purpose:  The primary responsibility is to have a thorough knowledge and understanding of the bank’s data network and core processing system.  Must create and maintain an environment of satisfactory Information Technology Regulatory Compliance.

Essential Responsibilities and Duties:

• Maintain bank networks including, but not limited to, local area network, phone network, data transmission networks and online security system.
• May work closely with the Chief Technology Officer to monitor and maintain system security and implement security procedure as appropriate.
• Configure and manage security access to sensitive information.
• Provides technical guidance and help desk support to bank employees and investigates problems resulting from unusual causes or errors in program data.
• Assists with Disaster Recovery/Business Continuity planning and testing.
• Manages the maintenance and upkeep of software and hardware of all computer equipment and printers.  Monitors changes received from vendors on software and hardware and notifies users as appropriate.
• Communicates all applications problems; communicates to bank personnel all applications updates and procedure changes.
• Monitors the Bank’s applications programs for proper use, potential efficiencies, and improved customer service.
• Develop rapport and manage business relationships with owners and decision makers through phone calls and onsite visits.
• Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
• Document maintenance for all computer systems and network infrastructure.
• Other duties as may be assigned.

Job Specifications

Work Direction:  This position reports to the Chief Technology Officer.         

Accountability:  This position has access to and knowledge of the financial situation of customers.  The utmost discretion and confidentiality must be exercised with all data.

Work Relationship:  Daily contact and continuous contact with technology vendors and bank employees via the phone, in-person, electronically, and written communication.  Must be able to communicate in a clear, concise, and pleasant manner.

Supervision:  This position has no supervisory responsibilities.

Affirmative Action: Equal Opportunity Employer Veterans/Disabled

JOB QUALIFICATIONS

Education:

• Associates Degree in computer science preferred.

Experience:

• Minimum 4 years’ experience working in the information technology industry is preferred.
• Experience with Microsoft Server operating systems administration required.
• Experience with network hardware, Cisco Switch/Router/Phone, VMWare preferred.